09:17:26 From Jacquelyn Tillotson : Jacquelyn Tillotson 856.498.3002 Thank you!!! 09:22:53 From Evelyn Dufner : The speed of trust - Covey 09:35:20 From Evelyn Dufner : The Lean Startup - 09:35:59 From Evelyn Dufner : http://theleanstartup.com/ 09:39:10 From Evelyn Dufner : From Dino - questions that are powerful in survey - written form 1) Why do you do business with me? 2) Does the feedback you get fall into your message in marketing? 09:41:46 From Dino Eliadis : Here are the questions we recommend to clients ask to understand WHY customer buy from you: 1. Why do you buy from ____company name__? 2. What are 3 things you like about ____company name__? 3. What are a few things that ____company name__ could improve on? 4. Why would you use another ____industry__ company rather than ____company name__? 5. When you hear the name ____company name__ what is the one thing that comes to mind? 09:45:46 From Evelyn Dufner : I like that. You are not IN a market, you are always working to FIND your market. (Restructuring after COVID - From Q!!) 09:46:28 From Maggie Butler : Favorite quote ever: “ You aren’t here to sell. You are here to serve”